Refund & Return Policy

At TYMONA, customer safety, hygiene, and product quality are very important to us.

Due to the hygienic and personal-care nature of our skincare and cosmetic products, all sales are final. We do not accept returns or exchanges due to change of mind.

Products cannot be returned or exchanged after delivery, whether opened or unopened.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect product, please contact us as soon as possible after delivery.

To help us review your request, please provide:

• Your order number
• A clear description of the issue
• Clear photos of the product and packaging

Once the issue has been reviewed and confirmed, TYMONA may provide a replacement or refund, as appropriate.

Order Cancellations

Orders cannot be cancelled once they have entered processing or fulfilment.

If you wish to request a cancellation, please contact us as soon as possible after placing your order. We cannot guarantee cancellation once processing has begun.

Refunds

If a refund is approved, it will be issued to the original payment method.

Please note that processing times may vary depending on your bank or payment provider.

Your Legal Rights

Nothing in this policy limits or excludes any rights you may have under applicable consumer protection laws.

Contact Us

If you have any questions regarding your order or this policy, please contact tripleoneeee@gmail.com

TYMONA
Healthy Skin. Simplified.