Shipping Policy

Thank you for shopping with TYMONA. We are committed to providing a smooth and reliable delivery experience.

Order Processing

Orders are processed and prepared for shipment after payment has been successfully confirmed.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Orders may not be modified or cancelled once they have entered processing or fulfilment.

Shipping Destinations

TYMONA ships to selected countries and regions.

Available shipping destinations and delivery options are displayed at checkout. If your country or region is not available at checkout, we are currently unable to ship to that destination.

Shipping Costs

Shipping costs are calculated and displayed at checkout before payment.

Free shipping may be available for selected destinations, products, orders, or promotional periods when stated on our website.

Estimated Delivery Times

Estimated delivery time is generally 1–7 business days, depending on the destination country and the shipping method selected at checkout.

Delivery times may vary depending on the destination, customs processing, local courier services, public holidays, weather conditions, or other circumstances outside TYMONA's reasonable control.

Tracking Your Order

When tracking is available, tracking information will be sent to the email address provided when placing your order.

Please allow some time for tracking information to become active after your order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information at checkout.

Please carefully check your name, address, postal code, email address, and other delivery information before completing your purchase.

TYMONA cannot guarantee changes to shipping information after an order has entered processing.

Delayed or Lost Orders

If your order has not arrived within the expected delivery period, please contact us with your order number.

We will review the available tracking information and work with our fulfilment and shipping partners to investigate the issue.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, please contact us as soon as possible after delivery.

Please include your order number, a description of the issue, and clear photos of the product and packaging so that we can review your request.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees depending on the destination country's regulations.

Where such charges are not collected at checkout, they may be the responsibility of the customer. TYMONA does not control customs processing or charges imposed by local authorities.

Contact Us

If you have any questions regarding shipping or your order, please contact tripleoneeee@gmail.com

TYMONA
Healthy Skin. Simplified.